Our customers are so cool!!! We moved them into their new home and they made this sign for us to say thank you.

We understand and share the concerns you have about the COVID-19 (coronavirus) outbreak. This message is to inform you that House to Home Moving Inc. classifies as an “essential service” and our company is still open and providing moving services.

The health and safety of our customers and employees are our number one priority. We have put the proper procedures in place to comply with government directives.

All employees are following strict guidelines for proper infection control precautions. Such as wearing masks and gloves while working, washing hands as frequent as possible, wearing shoe covers (booties) before entering customer’s homes, and keeping physical contact to a minimum.

All employees are also screened daily to ensure they have not been infected. The screening process includes monitoring employee temperatures, asking how they feel, and monitoring any coughing or sneezing. If any employee has any signs of illness they are sent home immediately and not to return to work, until they have been cleared to return by a healthcare provider.

If you have any further questions or concerns regarding House to Home Moving’s COVID-19 policy and procedures you can contact our main office at 916-484-1144.

If a State officer or regulator (“official”), at any time, orders that you stop the moving service, you shall agree to do so immediately, and also to comply with any other directive provided by the official.  Officials are working to keep us safe and preserve the health of California citizens.

House to Home Moving Inc. qualifies as an “essential service” based on Governor Newsom’s Executive Order N-33-20 (March 19, 2020), and Health Officer Orders from individual Counties. Applies to moving transportation and install services related to (1) used household goods, (2) office and industrial, and (3) new furniture, fixtures, and electronics, as the case may be.  For authority, respectfully provide the following examples:

• Governor Newsom’s Executive Order N-33-20 adopted what the federal government has identified as “16 critical infrastructure sectors whose assets, systems . . . are considered so vital to the United States that their incapacitation or destruction would have a debilitating effect on security, economic security, public health or safety or any combination thereof.” Important here is that one of the 16 critical infrastructure sectors is the Transportation Sector that includes “Highway and Motor Carrier” operations involving trucks and commercial vehicles.

• The County of Los Angeles Department of Public Health Order of the Health Officer (March 19, 2020), provides that “Essential Businesses” that may continue to operate include:
• “. . . Moving services . . . who provide services to maintain . . . the essential operation to properties and other Essential Businesses.” (See paragraph 13(h)).
• “Businesses that ship, truck, provide logistical support or deliver . . . goods or services directly to residences” (See paragraph 13(o)).
• “. . . private transportation providers providing transportation services necessary for activities of daily living and other purposes expressly authorized by this Order.” (See paragraph 13(p)).

• City and County of San Francisco Department of Public Health Order of the Health Officer (March 16, 2020), provides that “Essential Business” means:
• “Businesses providing mailing and shipping services . . .” (See paragraph f.x.).
• “Businesses that ship or deliver groceries, food, goods or services directly to residences.” (See paragraph f.xvi.).
• “Airlines, taxis, and other private transportation providers providing transportation services necessary for Essential Activities and other purposes authorized in this Order.” (See paragraph f.xvii.).

For household movers no one can “shelter in place” without a residence to do so.  Remember, your objective is to be safe, keep working as permitted, and respect State Orders and State officials enforcing them.

These were written by The California Moving & Storage Association is a nonprofit trade association representing licensed and insured movers operating in California. The CMSA also includes associate member companies. Established in 1918, the CMSA is comprised of 12 chapters strategically located throughout California. Now on with the tips.

1. Don’t book your move online or over the phone without verifying that the mover has a location in your area. Drive by the location. Go in and meet the company’s personnel. Use your instincts to discern if the company’s personnel appear to be professional and trustworthy. Let your common sense guide you … but don’t stop there!

2. Verify the company’s license. All movers are required by law to demonstrate their legitimacy on all their documentation.

3. Verify the license number with the CMSA or the Bureau of Household Goods & Services (BHGS). The CMSA staff or the association’s website (www.thecmsa.org) also provides profile information on licensed movers.

4. Obtain written estimates for moves of three or more rooms. Legitimate movers are price competitive. Make sure the estimates are based on the same factors (i.e. move and pack; move only, etc.). If a company provides an unusually low bid … beware! The company could be illegal or they may have made an error while estimating your move. If the latter is the case, the price will likely escalate on moving day.

5. Illegal movers may charge by the cubic foot. Legal movers charge by the hour (local moves) and by weight/mileage (distance moves).
6. Scam movers “rip off” innocent consumers by charging exorbitant fees for extensive and unnecessary packing on items that should be pad wrapped. Furnishings should be wrapped with shrink wrap or protected with special moving blankets.

7. Scam movers intimidate consumers to tip the crew. Tipping is not customary, but it is accepted when the customer has received exceptional service.

8. If you suspect that the mover you have hired is a scam mover, take a photograph of the van and the personnel, if possible. Call the police. Scam movers intimidate innocent victims and take possession of their personal possessions while attempting to extort more money. Once they pull away from the curb with your possessions, you are liable.

9. If you are an elderly person or a single woman, do not be alone on moving day. Scam movers bully and intimidate their customers into paying unfair prices.