Stairs
If movers have to carry items up or down stairs, they’ll likely charge an additional fee. One flight is often included, but that isn’t always the case. If either your old or new house has stairs, ask if the company charges a stair fee, and make sure that fee is included in the written estimate.
Long-carry service
If movers have to carry furniture and boxes a long way from your house to the truck, they’ll charge a long-carry, or long-haul, fee. The written estimate should specify the maximum distance the movers will carry things before this fee applies. If it doesn’t, ask the movers to specify that distance in writing.
Shuttle service
If a large moving truck or semitruck can’t park close to your house, the moving company will need to use a smaller truck or van to shuttle items from the house to the truck or vice versa. Ask the moving company about the size of its pickup and delivery trucks. If power lines or lack of parking will prevent the truck from getting to your home, ask about the fee for a shuttle service, and factor that into your final cost. A company with a slightly higher rate per pound might be cheaper in the long run if it uses a smaller truck to pick up and deliver shipments.
Packing
Most moving companies offer packing services. You’ll pay a premium for this option, but it may be worth the price if you have mobility issues or you’re looking for a low-stress move. All fees for packing services and packing materials should be clearly listed on the written estimate. You can choose to have the moving company box everything or only specific items. Some moving companies charge per item, while others charge per hour.
Large items
Discuss pianos, large safes or any other especially heavy items with the moving company in advance. Not all companies are capable of handling these items, and those that are will likely charge an additional fee. These items should be listed on your moving inventory with a special note if there will be an extra charge for moving them.
Last-minute changes
If you have to change the date of your move or you decide to take more items than you originally planned, you might incur additional fees. Though most companies can accommodate last-minute changes, these adjustments might mean a company has to re-plan or provide more staff.
Gratuity
It is often appropriate to tip the moving crew. A standard tip is $20 to $40 per day per mover. Adjust that amount based on the quality of the service provided and the time spent at your house. If the moving company says not to tip the moving crew, honor that request. Tipping the movers anyway could cause problems for them with their supervisors.
